iDeyCloud delivers Remote Desktop Services and Web Site Design for small sized businesses for more flexibility, scalability, and access to powerful cloud computing at a lower cost than traditional alternatives. Remote computing will save you a lot of money on systems maintenance, hardware cost, energy cost and operating system licenses. You will have 99.90% system availability and connection to your computers, applications and email from anywhere.
When you go down, our alerts go up. Critical IT support emergencies are responded to within 30 minutes. They are usually resolved within 24 hours.
We track your ticket from the first phone call, through every tech, and through the resolution to make sure nothing falls through the cracks.
We look at your organization as a whole, not just a to-do list of operational and technology needs. Technical Account Manager meetings help us see the big picture.
We provide services to the client and we make sure to find ways to reduce cost for the clients.
iDeyCloud, will work with our partner to setup your cloud environment and help in migrating your systems to the Microsoft Cloud platform and offer you a full remote Cloud Support Service. We also offer cost effective Cloud Support Services on behalf of independent software providers.
•Massively reduced administration and support costs
iDeyCloud Provide virtual account management support for deployment and configuration. Share technical issue resolution knowledge and deployment/adoption processes best practices.
iDeyCloud Support Services resources will help keep your business connected so your staff can carry on their collaboration on Outlook and Skype for Business.